Philips Lighting

Customer Order Specialist - Dublin

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Active since 09-03-2018 Job category Sales - Support / Helpdesk
Location Dublin Level Professional
Educational level GCSE / A-Level / Highscho... Employment type Fixed term contract with option...
Hours 37 - 38 Salary £19,000 - £21,000
Customer Order Specialist

Your challenge

As the Customer Order Specialist, within the Order Desk Team in Dublin. You'll be responsible for designing and optimizing order management & customer service process aligned with go-to-market channels, ensure customers are able to place their orders smoothly and easily with appropriate interfaces and centralize and consolidate the order desk.

Your responsibilities
  • Accept and validate sales order by checking references and validating relevant information.
  • Check availability of order and prepare delivery proposal; where needed select proposed alternatives and update order status.
  • Managing sales orders up to delivery.
  • Provides on time communications to customers on relevant matters.
  • Drives efficiency of order management process.
  • Delivers best in class Customer Service.

We are looking for
To be successful in this role you should be/have:
  • Order Execution cycle including warehousing and transportation activities.
  • Excellent customer service skills.
  • Speed & Execution mind-set.
  • IT Systems (SAP, Excel, Word, other ERP) User experience.
  • Communicates with impact.
  • Works as part of a team & able to work independently.
  • Ability to work in a fast learning environment.

Your team
You'll be reporting in to the Logistics Manager, working within the Order Desk Team, based out of our Dublin office.

Our offer
We offer you a challenging, international career, where you will be able to make a difference and influence the future of Philips Lighting Solutions.

Our benefits are very competitive and designed around your preferences:
  • Generous holiday allowance of 23 days a year from the start (plus bank holidays)
  • Family friendly policies which offer enhanced maternity and paternity schemes
  • Learning and Development opportunities through our Philips Lighting Academy

Join the leading lighting company for the digital world and help us unlock the extraordinary potential of light for brighter lives and a better world. Be a game changer. Be Philips Lighting. Apply today via the 'Apply' button.

If you have any remaining questions regarding this vacancy, please do not hesitate to contact

Visit our careers website to learn more about Philips Lighting -

Recruitment agencies
We are fortunate enough to receive lots of fantastic applications for our brand, however when we use agencies we have a PSL in place so please do not contact hiring managers or the recruitment team directly. Unfortunately, we are not able to respond to you and cannot accept speculative CV's as way of introduction.

Philips Lighting
Philips Lighting is the global leader in lighting products, systems and services. Our understanding of how lighting positively affects people coupled with our deep technological know-how enable us to deliver digital lighting innovations that unlock new business value, deliver rich user experiences and help to improve lives. Serving professional and consumer markets, we sell more energy efficient LED lighting than any other company. We lead the industry in connected lighting systems and services, leveraging the Internet of Things to take light beyond illumination and transform homes, buildings and urban spaces. For more information, visit us online -

How Philips Lighting lights the world beyond illumination:

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
More information
This listing is a full-time job

Job category Sales - Support / Helpdesk
Industry / Industries Electronics
Region Ireland
Keywords Vacancy, full-time, Dublin, customer service, order management.

Contact information

Name Laura Mabbutt
Phone 07341 680027